Privacy Policy

Welcome to Zent360 ("Company", "we", "us", or "our"). We operate as a full-funnel digital marketing, creative technology, and software development enterprise.

This Privacy Policy explains in transparent terms how we collect, store, utilize, disclose, and safeguard information obtained from visitors to our website, subscribers to our newsletters, users of our client portal, and organizations engaging our marketing and development services.

By accessing our website, subscribing to our services, or interacting with our campaigns, you agree to the data collection and usage practices outlined herein.

We collect information that you voluntarily provide to us when expressing interest in agency offerings, requesting marketing consultations, or communicating with our team:

Zent360 processes collected data exclusively for legitimate agency and commercial purposes:

• Providing, maintaining, and scaling customized digital marketing, SEO, social media management, and web development deliverables.

• Preparing bespoke project proposals, technical audits, and performance estimates.

• Sending strategic marketing newsletters, industry insights, and agency announcements (with instant one-click unsubscribe options).

• Measuring and optimizing our website user experience, conversion paths, and campaign ROI.

• Complying with statutory reporting requirements, tax compliance, and preventing malicious activity.

Our website utilizes cookies and similar tracking technologies (web beacons, tracking pixels, and local storage) to provide enhanced functionality and evaluate marketing effectiveness.

For clients who engage Zent360 for active digital marketing management, paid advertising, or web software engineering:

• We treat all client business secrets, customer lists, internal CRM data, ad spend analytics, and proprietary creatives with strict confidentiality.

• All access to client Google Ads, Meta Business Manager, TikTok Ads, and hosting servers is strictly role-restricted and governed by Non-Disclosure Agreements (NDAs).

• We never sell, rent, or cross-monetize client advertising data or audience records to third parties.

As part of our next-generation AI and automation services, Zent360 utilizes machine learning models to analyze market trends, generate copy variations, and build intelligent automations.

• We do not train public foundational AI models on private client identifiable data without express written consent.

• All automated reporting, predictive analytics, and algorithmic ad optimization processes undergo rigorous human oversight by our senior digital strategists.

We do not sell your personal data. We only share information with vetted service providers who adhere to strict data security standards:

• Cloud Infrastructure: Supabase, Vercel, and AWS (encrypted data at rest and in transit).

• Analytics & Tracking: Google Analytics, Meta Business Suite, LinkedIn Marketing Solutions.

• Communication & Email: Enterprise SMTP providers for automated transactional notifications.

• Legal Requirements: If required by court subpoena, governmental regulation, or law enforcement investigations.

Regardless of your geographic location, Zent360 accords you fundamental rights regarding your personal information:

• Right to Access: Request a free copy of the personal data we hold about you.

• Right to Rectification: Correct inaccurate or incomplete records.

• Right to Erasure ("Right to be Forgotten"): Request permanent deletion of your contact records from our leads database.

• Right to Restrict Processing: Limit how we process your information in certain circumstances.

• Right to Opt-Out: Unsubscribe from our newsletter at any time via the link in each email footer.

We maintain technical, administrative, and organizational safeguards designed to protect personal data against accidental loss, unauthorized disclosure, and tampering.

• HTTPS / TLS 1.3 encryption across all website routes, API endpoints, and form submissions.

• Encrypted PostgreSQL database storage with zero plain-text credential exposures.

• Strict least-privilege role-based access control (RBAC) across all employee accounts.

If you have questions, feedback, or requests regarding this Privacy Policy or our data handling practices, please contact our Data Protection Officer:

• Email: privacy@zent360.com / dpo@zent360.com

• Phone: +880 (91) 98765 4321 54

• Physical Address: Zent360 Enterprise, Level 4, House 12, Road 4, Banani, Dhaka, Bangladesh

We commit to reviewing and responding to all verified privacy inquiries within thirty (30) calendar days.